P E S A K

Vital ITIL

25. 4. 2008

The ITIL® Starter Kit

Get Aligned With ITIL v3 Principles Quickly With This Complete Guide
With Version 3 of ITIL, the path to ITIL adoption is now more clear and accessible for smaller companies than it has been in the past. The "hub-and-spoke" design, with a descriptive core framework as the hub and prescriptive solutions as the spokes, make it easier than ever to adapt your IT infrastructure to the ITIL disciplines that matter the most. But if you just purchase the ITIL books you'll still find an overwhelming volume of information and may find it difficult to know where to start.

This is where we can help! We have partnered with Art Of Service to bring you the ITIL Starter Kit. This kit is a complete collection of fact sheets, reading material, illustrated models and worksheets that will help you and your organization quickly understand and implement ITIL disciplines. It will help you assess where your organization currently stands in regards to ITIL standards and arm you with the information you need to fill in the gaps.

Buy with confidence
All contents of this kit are 100% guaranteed. See below for details.

All of the ITIL Bases are Covered for You.
The ITIL Starter Kit flows logically. It provides the background reading and executive summaries you need to get up to speed on the main ITIL principles. Then, it will help you assess your organization's alignment with ITIL standards. At the end, you will have a concise report and presentation of recommendations for your IT organization to better align with ITIL.

Here's what's included:

1. Detailed Fact Sheets on Each ITIL 3.0 Process

Service Strategy Processes
Service Design Processes
Service Transiction Processes
Service Operation Functions
Service Operation Processes
Continual Service Improvement

2. Executive Overview Slideshow
This professional PowerPoint presentation provides to-the-point Illustrations and explainations of the ITIL Framework. This presentation goes into the history of ITIL and provides an excellent overview of it's principles.

3. Beginner's Guide
The beginner's guide is a 51 page Word document providing a comprehensive introduction to ITIL. Whether you plan to become ITIL certified or simply want to follow best practices, this is the place to start.

4. ITIL Process Assessment Survey
This innovative Microsoft Excel based tool will enable you and your team to identify your existing strengths and weaknesses as they relate to ITIL compliance.

5. Maturity Score
This simple tool provides a brief review of the scoring system used in the assessment so you can evaluate in a way that is right for your company.

6. Summary Presentation
The summary presentation is a PowerPoint template with complete instructions for presenting the findings of your assessment to your team and others in management. It will save you hours of time.

Bonus! Fact Sheets
In addition to all of the ITIL v3 content listed above, you will receive the following unique bonus "Fact Sheets":

Six Sigma Fact Sheet
ISO 20000 Fact Sheet
ISO 27001 Fact Sheet
Telecom Operations Map (eTom) Fact Sheet
Capability Maturity Model Integration Fact Sheet
eSourcing Capability Model for Service Providers
Project Management Body of Knowledge Fact Sheet
Risk Management Fact Sheet

The ITIL Starter Kit is Yours Risk Free Today!
The instant you purchase the kit, the fact sheets, presentations and Excel tools listed above will be available to you through a simple download. You may use the kit for up to 30 days. If anytime during that period you decide it does not meet the needs of your company, just let us know and we will refund the purchase.

Order Your ITIL Starter Kit Today!

ITIL® is a Registered Trade Mark and a Registered Community Trade Mark of the Office of Government Commerce and is Registered in the U.S. Patent and Trademark Office

IT Infrastructure Library® is a Registered Trade Mark of the Central Computer and Telecommunications Agency which is now part of the Office of Government Commerce

Order Now, Risk Free!

Yes! I want to receive the ITIL Starter Kit for version 3 right away. I'll download the complete set for the low price of $249, and if I'm not completely satisfied I can notify you anytime within 30 days to receive a full refund.

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